Terms and Conditions

Last Updated: November 18, 2025

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These Global Terms & Conditions (“Terms”) are a binding agreement between Oliabo,

LLC (“Oliabo,” “we,” “us,” or “our”) and any person or entity (“you”) that accesses or

uses our websites, storefronts, replicated distributor websites, accounts, communications,

and related services (collectively, the “Services”). By using the Services, you accept

these Terms. If you do not agree, do not use the Services.

 

These Terms work together with our Global Privacy Policy and Global Cookie Policy,

plus any other posted policies, program rules, and product-specific terms (collectively,

the “Policies”). If there is a conflict, these Terms control unless a Policy explicitly states

otherwise. Mandatory local consumer protections (e.g., in the UK/EU) always apply.

 

1) Who We Are & How These Terms Work

Controller / Seller (globally): Oliabo, LLC, Murray, Utah, USA.

Contact: support@oliabo.com and legal@oliabo.com.

Scope: These Terms cover all purchases, subscriptions, account use, replicated

distributor websites, participation in promotions, and any content or features we make

available.

Structure C: A single global baseline with regional overlays for the UK/EU and US

when laws differ.

 

2) Eligibility; Accounts; Your Responsibilities

• Age. You must be 18+ (or the age of majority in your jurisdiction) to use the

Services or place orders.• Account Security. You’re responsible for the confidentiality of your login and

for all activities under your account. Notify us promptly of any suspected misuse.

• Accurate Information. Provide complete and accurate information (including

shipping, billing, VAT where applicable).

• One Account. Do not create accounts using false identities or for others without

authority.

 

3) Orders; Contract Formation

• Offer & Acceptance. Your order is an offer to buy products. We accept when we

dispatch the products or otherwise confirm acceptance.

• We May Refuse / Cancel. We may decline or cancel orders at any time (e.g.,

suspected fraud, pricing/stock errors, violation of these Terms). If billed and

canceled, we’ll refund the amount paid.

• Product Availability. Products and features may change or be discontinued at

any time.

 

4) Prices; Taxes; Currency; Promo Codes

• Displayed Prices. Prices are shown before applicable taxes/VAT, duties,

shipping, and fees. Currency may depend on your region.

• Taxes/VAT. We collect applicable sales taxes or VAT as required. You’re

responsible for any additional import duties and clearance fees (see §6).

• Promo Codes. Promotional codes/credits: (i) non-transferable, (ii) may not be

redeemed for cash, (iii) expire as stated, and (iv) can be revoked for abuse or

error.

 

5) Payment; Fraud; Risk of Loss

• Payment Processing. Payments are processed by vetted providers (e.g.,

Stripe/PayPal). We do not store full card numbers on Oliabo systems.

• Fraud Controls. We use anti-fraud and risk checks and may require additional

verification, suspend accounts, or cancel orders.

• Risk of Loss & Title. Title and risk of loss transfer upon delivery to the carrier

(unless local mandatory law provides otherwise).

 

6) Shipping; International; NFR (Not-For-Resale)

• Origin & Delivery. Products typically ship from the United States. Delivery

dates are estimates.

• Customs, Duties, Fees. You’re responsible for customs clearance, duties, VAT,

and broker fees in the destination country. Delays may occur.

• NFR Program. Some international sales are Not-For-Resale (“NFR”). NFR

products are for personal use only and may not be commercially resold outside

authorized markets. We may limit quantities.

• Refused/Undeliverable Packages. Refused or undeliverable packages may incur

return shipping, customs, and handling fees, which can be deducted from any

refund.

 

7) Subscriptions & Auto-Renewal

• How It Works. If you enroll in a product subscription, recurring charges will

apply until you cancel.

• Managing & Canceling. Manage in your account or contact support. To avoid

renewal, cancel before the next billing date.

• Renewal Notices. Where required by law, we’ll provide advance renewal

notices.

• UK/EU Cooling-Off. See §9 for statutory rights.

 

8) VIP Memberships & Benefits (If Offered)

• Membership Term & Fee. The membership term and fee are shown at checkout

and in your account.

• Shipping Benefits. Shipping “included” or “at no additional charge” covers

standard methods; surcharges may apply for expedited, oversized, or remote-area

deliveries.

• Changes. We may update benefits, with notice where required. You can cancel as

described in §7.

 

9) Returns, Refunds, Defects & Cooling-Off

• Policy Reference. Returns and refunds are governed by our Return & Refund

Policy (incorporated by reference).

• Defective / Incorrect Items. For defective or incorrect items, contact support

promptly with photos and order info. We’ll repair/replace or refund as required by

law and our policy.• UK/EU Consumers — 14-Day Cooling-Off. For most goods, UK/EU consumers

may withdraw from distance contracts within 14 days of delivery without giving a

reason.

o Exceptions include: goods unsealed after delivery which are not suitable

for return for health protection or hygiene reasons (e.g., opened

consumables), customized goods, and other exceptions permitted by law.

o To exercise the right, notify us within 14 days and return the goods within

the time allowed. You’re responsible for return shipping unless we state

otherwise or the product is defective. We may deduct loss in value caused

by handling beyond what is necessary to establish the nature,

characteristics, and functioning of the goods.

 

10) Product Information; Health & Safety

• Accuracy. We aim for accurate descriptions, images, and specifications; minor

variations may occur.

• No Medical Claims. Unless expressly stated, our products are not intended to

diagnose, treat, cure, or prevent any disease. Consult appropriate professionals

with questions or before use if you have a medical condition or are

pregnant/nursing. Always follow label directions.

 

11) User Content; Reviews; Feedback

• Your Content. If you post reviews, comments, photos, or other content (“User

Content”), you represent you own or have rights to it and it does not infringe

others’ rights or applicable law.

• License to Oliabo. You grant Oliabo a worldwide, non-exclusive, royalty-free

license to use, reproduce, modify, publish, translate, distribute, display, and create

derivative works of your User Content in connection with the Services and our

business.

• Moderation. We may monitor, remove, or refuse User Content at our discretion.

 

12) Acceptable Use; Prohibited Conduct

You agree not to:

• Interfere with or attempt to circumvent security or access controls.

• Scrape, crawl, or harvest data without our written consent.• Upload malware, engage in fraudulent, deceptive, or unlawful activity.

• Misrepresent your identity or affiliation with Oliabo.

• Use the Services in violation of these Terms or applicable law.

 

13) Intellectual Property; Limited License

All content, trademarks, logos, product names, and the overall look and feel of the

Services are owned or licensed by Oliabo and are protected by intellectual property laws.

Subject to these Terms, we grant you a limited, revocable, non-transferable license to

access and use the Services for your personal, non-commercial use (or, for Independent

Representatives, for authorized program activity consistent with Annex A).

 

14) Software, Beta Features & Third-Party Services

• Software / Beta. We may offer apps, features, or beta services that can change or

stop at any time. Use is “as is.”

• Third Parties. The Services may link to or integrate with third parties (e.g.,

payment gateways, shipping carriers, analytics, ad platforms). We aren’t

responsible for third-party terms or actions.

 

15) Privacy, Cookies & Communications

• Privacy & Cookies. Our Global Privacy Policy and Global Cookie Policy

explain how we process personal data and manage cookies/consent.

• Marketing. You can manage marketing preferences in your account, via message

links, the cookie banner/consent manager, or by contacting support. UK/EU:

promotional messages require consent or a valid “soft opt-in” to existing

customers for similar goods. US: CAN-SPAM/TCPA compliance applies.

 

16) Independent Representatives; Replicated Websites

Some users participate as Independent Representatives (“Reps”). Reps are

independent and not employees or agents of Oliabo. Reps must comply with program

rules, these Terms, and Annex A (Independent Representative Privacy Addendum).• No Misleading Claims. Reps must not make disease/medical claims, income

claims, or unsupported product statements.

• Data Handling. Reps may receive limited customer data solely to support

customers and team development, and must follow Annex A.

• Replicated Sites. Replicated websites are provided subject to availability and

compliance with branding and content rules. We may suspend or terminate access

for violations.

 

17) Compliance; Export; Sanctions; Anti-Corruption

You must comply with all applicable laws and regulations, including export controls and

economic sanctions. You may not use the Services if doing so would violate sanctions or

export laws. You agree to comply with anti-corruption laws (e.g., FCPA/UK Bribery

Act).

 

18) Warranties & Disclaimers (Global Baseline)

EXCEPT AS REQUIRED BY MANDATORY LAW OR EXPRESSLY SET OUT IN

WRITING, THE SERVICES AND ALL CONTENT ARE PROVIDED “AS IS” AND

“AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED,

INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR

PURPOSE, AND NON-INFRINGEMENT to the fullest extent permitted by law. This

clause does not affect your statutory rights as a consumer.

 

19) Limitation of Liability (Global Baseline)

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OLlABO AND ITS

AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL,

CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR

FOR LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, EVEN IF

ADVISED OF THE POSSIBILITY. OUR AGGREGATE LIABILITY FOR CLAIMS

RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE

AMOUNT YOU PAID TO OLlABO FOR THE PRODUCT(S) AT ISSUE IN THE 12MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY. Your mandatory

consumer rights still apply.

 

20) Indemnification (Non-Consumer Use & UGC)

To the extent permitted by law, you agree to indemnify and hold harmless Oliabo and

its affiliates from claims, damages, and expenses (including reasonable attorneys’ fees)

arising out of: (i) your User Content; (ii) your breach of these Terms; or (iii) your

violation of law in connection with the Services. This clause is not intended to exclude

or limit any rights you have under mandatory consumer law.

 

21) Dispute Resolution; Governing Law (By Region)

United States (including its territories):

• Arbitration & Class-Action Waiver. Any dispute arising out of or relating to

these Terms or the Services will be resolved by binding individual arbitration

(not in a class or representative proceeding), under the Federal Arbitration Act

and the rules of a recognized arbitration body (e.g., AAA) then in force. Small

claims matters may be brought in small claims court. You may opt out of

arbitration within 30 days of accepting these Terms by emailing

legal@oliabo.com with subject “Arbitration Opt-Out,” including your full name

and the email address tied to your account.

• Governing Law & Venue. Utah law (without conflict-of-laws rules) governs,

except that the arbitration clause is governed by the FAA. Courts in Salt Lake

County, Utah have exclusive jurisdiction for matters not subject to arbitration.

United Kingdom / European Union (including EEA):

• You retain all mandatory consumer protections under local law. These Terms

are governed by the laws and courts of your country of residence, except where

EU/UK choice-of-law or jurisdiction rules mandate otherwise.

 

22) Force Majeure

We are not liable for delays or failure to perform due to events beyond our reasonable

control (e.g., natural disasters, war, labor disputes, governmental actions, internet

outages, carrier issues).

 

23) Changes to the Services or These Terms

We may update the Services and these Terms from time to time. If changes are material,

we’ll notify you via the Services or email. Your continued use after the effective date

constitutes acceptance. If you do not agree, you must stop using the Services and (if

applicable) cancel subscriptions before the next billing date.

 

24) Suspension & Termination

We may suspend or terminate your access for violations of these Terms, suspected fraud,

non-payment, or risk to the Services or others. You may stop using the Services at any

time. Sections intended to survive (e.g., IP, disclaimers, limitations of liability, dispute

resolution) will survive termination.

 

25) Notices; Contact; Support

We may send notices via the Services, to your account email, or by posting updates. You

are responsible for keeping your contact details current.

Support: support@oliabo.com

Legal/Privacy: legal@oliabo.com

 

26) Assignment; Severability; Waiver; Entire Agreement

You may not assign these Terms without our consent. We may assign to an affiliate or in

connection with a merger, acquisition, or sale of assets. If any provision is found

unenforceable, the remainder remains in effect. Our failure to enforce a provision is not a

waiver. These Terms (plus Policies) are the entire agreement between you and Oliabo

regarding the Services.

 

27) Country-Specific Consumer Information (Summary)

• UK/EU: You have statutory rights including a 14-day cooling-off for most

distance sales (subject to exceptions in §9). Remedies for defective goods are

available under local law.

• US State Privacy/Consumer Laws: Some states grant additional

privacy/consumer rights. See our Global Privacy Policy for details and opt-outs.

 

28) Definitions (Short-Form)

• NFR: Not-For-Resale personal-use international orders.

• Independent Representative / Rep: An independent participant supporting

customers and team development under company rules (not an employee).

• Policies: Our published policies incorporated by reference (e.g., Privacy, Cookies,

Returns).

• Services: Our websites, replicated sites, storefronts, accounts, and related

offerings.